Tuesday, June 13, 2023

A few words about accessible accommodations in Vallarta

Accessible can mean a lot of things here in the Vallarta area. Be sure to ask questions. Ask for pictures. Most of all know that it is the cultural norm here to say "yes". Yes, it is wheelchair accessible, yes, the shower will work, yes, we have ramps, and yes to any other thing you ask for. This is because the host is willing to make the property work for you. That might mean having a long hose from the shower so you can clean yourself in the living area and a maid to clean up when you finish. It might mean that after you arrive, they will build whatever ramps you need. It might mean that they have no idea what your needs are, but they are willing to do whatever they can to make things work.
On the otherhand, there are resorts that will tell you they have accessible rooms (and they do), but both of them are occupied when you arrive and they have no other room available that will work for your needs. Many of the local accommodations have assistive devices like manual wheelchair and shower benches. That does not mean that they have them available for your use. They may be available only for emergency use. Ask questions and ask for pictures. Ask about their use policy what guarantee you have that the room or equipment will be available. Ask for a confirmation from the manager in writing. All of your diligence MAY help to avoid problems when you arrive. Beach Crossers does not accept same day or next day reservations, nor same-day cancellations. This can be a problem if you find out at the last second that you rented something you don't need, or need something you didn't rent. We recommend renting what you need, and if you have to cancel less than 24 hours before delivery (when no refunds are allowed), then we can issue you a credit for a future rental. If you need something last minute, we may not have the product available, or we may not have the time for delivery available on the schedule. Our delivery schedule is set two days in advance.